Virtual Offices Terms & Conditions
This agreement is between Pennine Way Ltd (The Provider) and you ("the client").
a) All mail delivered to you at the Virtual Office address (please see Standard Agreement) will be kept at reception for collection or will be forwarded by first class Royal Mail to the address (United Kingdom only) specified by you during the sign-up process as soon as reasonably possible after receipt at the Virtual Office address.
b) No warranties are given for the availability of Pennine Way staff to sign for or forward mail delivered to the Virtual Office address outside normal office working hours (09:00–17:30:), Monday to Friday, excluding bank holidays.
c) Where applicable, all mail delivered to you at the Address will be made available for collection, by prior written agreement or telephone call and is subject to modest volumes being received. (Larger items of mail other than letters, such as parcels or packages will need to be collected the following day the latest, failing which the Provider will charge a daily storage fee of £1.50 +VAT per item)
d) In the event that mail delivered to you at the Virtual Office address is not addressed in such a way that the Provider is able to verify from the outside packaging that it is addressed for you, we reserve the right to open such mail to determine for whom it is intended
e) The Provider shall not in any event be liable for any indirect or consequential loss, including loss of profit, however it may arise, nor for any liabilities, costs, claims, demands or expenses, any loss, damage, delay or miss-delivery of postal items. To the maximum extent permitted by applicable law, the Provider will not be liable for any loss sustained as a result of the Provider’s failure to provide a service as a result of any mechanical breakdown, strike, or termination of the Provider’s interest in the building containing the Centre. THE CLIENT EXPRESSLY AND SPECIFICALLY AGREES NOT TO MAKE ANY CLAIM FOR DAMAGES, DIRECT, INDIRECT, PUNITIVE, SPECIAL OR CONSEQUENTIAL,INCLUDING, BUT NOT LIMITED TO, LOST BUSINESS, REVENUE, PROFITS OR DATA, FORANY REASON WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT.
f) All risks in mail delivered to you at the Address shall pass to you without any intervening time upon delivery to the Address and it is your sole responsibility to arrange for appropriate insurance cover.
g) The Provider reserve the right in our absolute discretion to withhold from forwarding and/or to pass to any relevant authority, including HM Revenue and Customs, any mail delivered to you at the Address, without notice to you.
h) AUTOMATIC RENEWAL: THIS AGREEMENT LASTS FOR THE PERIOD STATED IN IT AND THEN WILL BE EXTENDED AUTOMATICALLY FOR SUCCESSIVE PERIODS EQUAL TO THE CURRENT TERM BUT NO LESS THAN 3 MONTHS (UNLESS LEGAL RENEWAL TERM LIMITS APPLY) UNTIL TERMINATED BY THE CLIENT OR BY THE PROVIDER BY GIVING ONE FULL CALENDAR MONTHS NOTICE IN WRITING.
i) CANCELLATION: EITHER THE PROVIDER OR THE CLIENT CAN TERMINATE THIS AGREEMENT AT THE END DATE STATED IN IT, OR AT THE END OF ANY EXTENSION OR RENEWAL PERIOD, BY GIVING AT LEAST 1 CALENDAR MONTH WRITTEN NOTICE TO THE OTHER.
j) Ending this Agreement immediately: To the maximum extent permitted by applicable law, the Provider may put an end to this Agreement immediately by giving the Client notice and without need to follow any additional procedure if (a) the Client becomes insolvent, bankrupt, goes into liquidation or becomes unable to pay its debts as they fall due, or (b) the Client is in breach of one of its obligations which cannot be put right, or (c) its conduct, or that of someone at the Centre with its permission or invitation, is incompatible with ordinary office use which shall be determined at the Provider’s sole discretion.
k) If the Provider puts an end to this Agreement for any of these reasons it does not put an end to any outstanding obligations, including the payment of any additional services used as well as the monthly fee for the remainder of the period for which this Agreement would have lasted if the Provider had not ended it.
l) If the Centre is no longer available: In the event that the Provider is no longer able to provide the services at the designated Centre stated in this Agreement then this agreement will end and the Client will only have to pay monthly fees up to the date it ends and for the additional services the Client has used. TheProvider will try to find suitable alternative for the Client at another designated Centre.
m) Employees: While this Agreement is in force and for a period of six months after it ends, neither the Provider nor the Client may knowingly solicit or offer employment to any of the other’s staff employed in the designated Centre. This obligation applies to any employee employed at the designated Centre up to that employee’s termination of employment, andfor three months thereafter. It is stipulated that the breaching party shall pay the non-breaching party the equivalent of one year’s salary for any employee concerned. Nothing in this clause shall prevent either the Provider or the Client from employing an individual who responds in good faith and independently to an advertisement which is made to the public at large.
n) Late payment:If the Client does not pay fees when due, an administrative fee of £15 will be charged on all overdue balances.If the Client disputes any part of an invoice the Client must pay the amount not in dispute by the due date or be subject to late fees. The Provider also reserves the right to withhold services (including for the avoidance of doubt, denying the Client access to its accommodation, where applicable) while there are any outstanding fees and/or interest or the Client is in breach of this Agreement.
o) Standard services: The monthly fee and any recurring services requested by the Client are payable quarterly in advance.
p) Pay-as-you-use and Additional Variable Services: Fees for pay-as you-use services, plus applicable taxes, in accordance with the Provider’s published rates are invoiced in arrears and payable the month following the calendar month in which the additional services were provided.
q) Notices: All formal notices must be in writing to the address first written on the front page of the Agreement. It is the Client’s responsibility to keep their address of record up to date with the designated Centre at all times.
r) Confidentiality: The terms of this Agreement are confidential. Neither the Provider nor the Client may disclose them without the other’s consent unless required to do so by law or an official authority. This obligation continues after this Agreement ends
s) Compliance with the law:The client will not arrange for or will permit the delivery of any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material to the Address and, in the event that we have reason to believe that any mail delivered to you at theAddress is or may be, in anyway, unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material, we reserve the right to dispose of such mail item as we see fitting. The Client must comply with all relevant laws and regulations in the conduct of its business. TheClient must not do anything that may interfere with the use of the Centre by the Provider or by others, cause any nuisance or annoyance, increase the insurance premiums the Provider has to pay, or cause loss or damage to the Provider (including damage to reputation) or to the owner of any interest in the building which contains the Centre the Client is using.
t) The Client must not carry on a business that competes with the Provider’s business of providing serviced office accommodations, virtual offices or its ancillary services
u) The Client’s name and address: The Client may only carry on that business in its name or some other name that the Provider previously agrees.
v) Use of the Centre Address: The Client may use the designated Centre address as its business address. The Client is not permitted to use the address of the designated Centre as their registered office address unless permitted by law and by the Provider and (if relevant) by local compliance rules. Any other uses are prohibited without the Provider’s prior written consent
PennineVirtualPennine WayLtd, Registered in England, Registration no: 3790388, VAT NO: 805413361Registered office:3rd Floor St Clare House, 30-33 Minories, London, England, EC3N 1DD